Privacy Policy

Effective date: October 24, 2026
Last updated: October 24, 2026

This Privacy Policy explains how Kyle Water Heater Pros ("we," "us," or "our") handles information when you visit waterheaterrepairkyletx.com or call the phone number shown on this site. Please read it together with our about page, which explains how our referral service works.

Who we are

Kyle Water Heater Pros is a referral service. We help homeowners in Kyle, Buda, and San Marcos, Texas, reach independent local water heater repair providers. We do not perform water heater repairs ourselves. The providers you speak with are independent businesses, and each has its own practices for the information you give them directly.

Kyle Water Heater Pros, 205 W Center St, Kyle, TX 78640. Phone: (512) 555-0147.

Information we collect

We collect only what we need to run the site and connect your call. Depending on how you use the service, that can include:

Call information. When you call, we or our call-routing provider may receive your phone number, the time and length of the call, and what you tell us about your water heater problem, such as the fuel type, the symptoms, and your location.
Information you give us during a call. This may include your name, address or neighborhood, and a description of the problem, so we can route you to a suitable provider.
Technical information from the site. Like most websites, the servers that deliver this site may log your IP address, browser type, device type, the pages you request, and the date and time of the visit.

This site does not have an account system, a checkout, or a contact form, and we do not ask you to enter personal information on the pages themselves.

How we use information

We use the information above to connect your call to an independent provider, to understand what kind of repair you need, to operate and secure the site, to measure how the site and the phone line are performing, to prevent fraud and misuse, and to meet legal obligations. Where required by law, you will be told if a call is recorded.

We share information in these situations:

With the provider handling your request. To complete a referral, we share your call details and the information you gave us with the independent provider your call is routed to.
With service providers that help us operate. This can include website hosting, telephone and call-routing services, and analytics tools, which process information for us under their own terms.
For legal reasons. We may disclose information if required by law, to respond to legal process, or to protect the rights, safety, or property of others.
In a business change. If our business is reorganized or transferred, information may be transferred as part of that change.

Once a provider has your information, that provider is responsible for how it uses and protects it, and you should ask the provider about its practices.

Cookies and third-party services

This site is a static website. Page fonts are loaded from Google Fonts, which means your browser requests files from Google servers and Google receives your IP address and basic request information. Our hosting provider also processes requests to deliver the site.

We may use analytics or call-tracking services to measure traffic and calls. If we do, those services may set cookies or use similar technologies, and they collect information under their own privacy policies. Most browsers let you block or delete cookies in their settings, and you can often limit tracking through browser or device privacy controls.

Your choices and rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to legal and operational limits. Depending on where you live, including Texas, you may have additional rights under applicable privacy laws, such as the right to know, access, correct, delete, or opt out of certain uses of personal information. To make a request, contact us using the details below, and we will respond within the time required by law. We may need to verify your identity before acting on a request.

You can also choose not to call. You may leave a call at any time, and you can ask a provider to stop contacting you.

Retention and security

We keep information only as long as needed for the purposes described here, for example to handle a referral, resolve disputes, and meet legal requirements, and then delete or de-identify it. We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This site and phone line are intended for adults, such as homeowners and renters. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Material changes will take effect when posted, so please review the policy occasionally.

Contact us

If you have questions about this policy or want to make a privacy request, contact Kyle Water Heater Pros by phone at (512) 555-0147 or by mail at 205 W Center St, Kyle, TX 78640. You can also review our contact page.